Client Services Analyst Associate The Position With remote supervision, this role involves responsibility for receipt of user requests through telephone and electronic systems, properly documenting all issues, and communicating effectively and thoroughly with the user community throughout life cycle of issue. The selected employee will be asked to resolve basic to intermediate computer software and hardware problems by showcasing trouble-shooting and problem solving abilities. You will also be asked to installs and configures Company standard applications and will support key service-level goals including response time, end-user satisfaction, and end-user productivity. This position is based at our Hal Far Facility on a full time basis. The Applicant The positions calls for a person with:
- Either a degree level of education in IT / Higher National Diploma in IT / CS or MCSA/MCSE/CCNA certification with 2 years’ experience;
- Excellent technical, verbal and written communication skills and the ability to work effectively with internal/external stakeholders as may be required.
Kindly submit your updated CV and covering letter to HRmalta@actavis.com. Closing Date: Friday 23rd May 2014
Role Description Actavis Advert
‘Look Up’ is a lesson taught to us through a love story, in a world where we continue to find ways to make it easier for us to connect with one another, but always results in us spending more time alone.
Due to a number of exciting new projects we are currently looking for additional developers to join our existing team. The ideal candidates would have completed the Higher National Diploma /BSc (Software Development track).
Qualifications / Experience
- C# Object oriented programming
- Secure Website creation
- Regular expressions, Data Validation
- XML, HTML, CSS stylesheets, XML schemas and XML transformation
- SQL Server and T-SQL
- Knowledge of windows services creation and familiarity with other languages such as php and Java would be considered an asset
Please email your cv to: email@example.com
Recruitment Advert – User Support Assistant
Azure is looking to recruit a User Support Assistant to join our team on a part basis.
This is an essential role in the IT department that will give focus on giving primary ICT support to the whole company. This will be done by carrying out the below duties:
Logging, grouping and classifying support requests..
Initial diagnosis of the users’ day to day problems.
Delivering basic front line solutions (general users support).
Data quality control user procedures, exception reporting and testing; data validation rules.
Process quality assurance, assisting in identifying gaps, and supporting users in closing such gaps.
Basic business performance indicators, the need for organisation structure, responsibilities of departments with respect to equipment, software and data.
Preventive scheduled and unscheduled maintenance of equipment and data.
One to one user training, assisting users in carrying out their responsibilities vis a vis ICT.
Assisting top management by giving feedback on training needs analysis and process improvement.
The selected candidate will be a hard working, smart individual who is highly fluent in English, possess good communication skills and enjoy working in a team.
Please email your CV to firstname.lastname@example.org