Client Services Analyst Associate The Position With remote supervision, this role involves responsibility for receipt of user requests through telephone and electronic systems, properly documenting all issues, and communicating effectively and thoroughly with the user community throughout life cycle of issue. The selected employee will be asked to resolve basic to intermediate computer software and hardware problems by showcasing trouble-shooting and problem solving abilities. You will also be asked to installs and configures Company standard applications and will support key service-level goals including response time, end-user satisfaction, and end-user productivity. This position is based at our Hal Far Facility on a full time basis. The Applicant The positions calls for a person with:
Either a degree level of education in IT / Higher National Diploma in IT / CS or MCSA/MCSE/CCNA certification with 2 years’ experience;
Excellent technical, verbal and written communication skills and the ability to work effectively with internal/external stakeholders as may be required.
Kindly submit your updated CV and covering letter to HRmalta@actavis.com. Closing Date: Friday 23rd May 2014
‘Look Up’ is a lesson taught to us through a love story, in a world where we continue to find ways to make it easier for us to connect with one another, but always results in us spending more time alone.
Four high ranking ICT students have earned their right to represent Malta in the Microsoft Imagine Cup Innovation competition following their participation in the national final held at the Microsoft Innovation Centre last Friday. The team was composed of Dylan Abela, Albert Herd, Keith Mifsud, and Mark Andrew Azzopardi, and was mentored by ICT lecturer Ranier Bonnici.
The Imagine Cup competition challenges students around the globe to think outside the box to come up with innovative software solutions. The project presented by MCAST’s team was aimed at rendering interior design more immersive by augmenting 3D objects (furniture and fittings) to any shell environment. Keith used the Microsoft Kinect to automate the scanning of 3D models. Albert worked on a hand gesture recognition API that acted as the main interface of the system. Dylan merged the software in a Unity project that could be experienced in 3D through an Oculus Rift head-mounted display. Mark was responsible for the presentation of the project in front of the judges.
In his conclusive remarks, the head of the judging team hailed the project as one of the most technically advanced that have been presented for the local Imagine Cup competition.
It’s hard to argue with the importance of teaching students how to use computers — how to turn on, log on, search the Web, and use applications. These skills are absolutely necessary for students’ academic success as well as for their future job prospects.