PingFin 8 Workshop

BannerGlad to announce that MCAST shall be hosting the PingFin 8 workshop at Malta from 13-16th March 2017 at the MITA Innovation Hub, Smart City, Kalkara. This will be an e-Payments International Workshop where participants will implement a solution in Oracle PL/SQL to handle SEPA payments.

We would like to thank the organising university Odisee University, Brussels, for having the pleasure to have us as their partner for the third year running and for sending their students to us.

Thanks also go to our sponsors e-Skills Malta Foundation and MITA Innovation Hub.

 

 

 

Archer – Level 1 (Junior Level) Support Officer Vacancy

This is an urgent requirement for a Level 1 (junior level) Support Officer to join a boutique IT services company.

You will be working with a strong team to support you and you will enjoy working in a dynamic team environment, as well handling tasks autonomously, following issues through until completion and leaving our customers happy and singing your praise.

Your incredible communication skills will be called upon daily when providing timely updates to users, answering calls and responding to emails. Your strong focus on minimising the impact and loss of service to our customers is your top priority.

 

To be considered for this role you MUST have the following:

  • Basic/Intermediate knowledge of Microsoft Windows 7/8/10 and Microsoft Office Suite
  • Basic knowledge of Remote Management protocols and applications.
  • Super-strong customer service skills
  • Experience providing remote support to non-technical end users (ideal but not required)
  • Self-motivated; strong work ethic and energy
  • Proven ability in a customer focussed Service Desk environment (ideal but not required)
  • Strong organisational skills
  • Excellent verbal and written communication skills; this one is vital!
  • Available to start work ASAP

 

The Role

The position is for an energetic customer focused person with a passion for Information Technology. The ideal person for this role will be a team player with strong communication and interpersonal skills. We are looking for someone with a basic foundation of technical knowledge, and a great attitude and passion for learning and growing.

Your primary role will involve:

  • Proactively monitoring incoming Service Requests from our customers
  • Booking the onsite technical resources required to complete the works
  • Managing stock handling to ensure the onsite team have all they need to complete the job
  • Providing feedback to the customers at each stage of the ticket lifecycle, and assisting with remote support where required
  • This is a great opportunity for someone with natural customer service skills and/or a customer service background, with an interest in technology and desire to advance into a more technical role.
  • The right candidate will experience growth in a rapidly expanding company, as you prove yourself in this role there will be a clear pathway to higher level technical positions for our variety of exciting clients.

 

If you love customer service and technology, and fit all of the above requirements we want to hear from you!

Please note our client offer 24×7 support and therefore the team work on 12 hour shift cycles.

MCAST IICT – Mobile Application Design

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MCAST students studying Mobile Application Design at the Institute of ICT were involved in the testing phase of the new app launched this morning at MCAST.

In its ongoing efforts to help the general public reduce waste and increase its waste separation efforts, the Ministry for Sustainable Development, the Environment and Climate Change has rolled out a new mobile application. Through the app a user can search for a particular item or product and the app will give information… on how to dispose of it correctly. It will also include a collection calendar which will allow the user to see all collection times and dates for organic, recyclable and residual waste in every locality. A detailed map that highlights the location of Bring-In sites, Civic Amenity Sites and other waste facilities and services that are available to the general public may also be accessed. All this at the touch of a button! This app will also allow users to receive notifications based on individual interests and needs.

Archer – Junior Systems Specialist Engineer Vacancy

Title: Junior Systems Specialist Engineer

  • Well-known brand from Malta
  • Great benefits, allowances and bonuses
  • Excellent training and career progression

This Junior Systems Specialist Engineer is a fantastic opportunity to grow in one of Malta’s leading communications services companies. The company enjoys a well-known brand and is eager to invest in your development with expert training and education provided. With a long-established presence on the island, the company enjoys a sterling reputation for its unrivalled set of services that encompasses Cloud, roaming hub services, data networking, IP and much more. The company is continuing to grow, creating this Junior Systems Specialist Engineer opportunity.

As Junior Systems Specialist Engineer, you’ll be given the time and training you need to get up to speed on all of the company’s applications, portfolio and platforms, getting involved initially in operational and maintenance duties. The role will grow as you grow, with the aim of you becoming company expert on the company Voice network and participating in a large new project around systems migration. There is a large team of professional engineers in place to learn from in an established environment.

The Junior Systems Specialist Engineer suits someone who is eager to learn more about Linux, SQL, Scripting, Networks, with 6 months to a years’ experience and a good academic background in a related discipline. In return, you will get great training and a range of benefits, allowances and bonuses.

You will:

  • Receive training on all matters related to the Voice network
  • Participate in a systems migration project
  • Help to minimise costs and improve operational procedures and methods
  • Supervise and direct support staff
  • Investigate business processes to identify areas for improvement
  • Troubleshoot and resolve issues on the company’s systems and networks

Experience:

  • Knowledge of Linux / SQL / Scripting / Networks
  • Degree in Engineering (ideally Telecoms or ICT)
  • 6-12 months’ professional experience

Salary / Remuneration:

EUR 18,000 – 20,000

+ benefits, bonuses, allowances

 

For more information, contact Serena Lacerenza confidentially on 00356 99699684 or email your CV serena@archer.com.mt.

I specialise in recruiting Infrastructure, Technical Support and IT Administration professionals, if you wish to discuss this or other related opportunities, please feel free to contact me.

For more opportunities see: http://www.archer.com.mt/infrastructure-jobs/

About Archer – Archer is a Specialist IT Recruitment Consultancy based in Dublin, Ireland and Malta

 

Short description

Junior Systems Specialist Engineer position in a leading Maltese telecoms company. Receive excellent training opportunities. Linux / SQL / Scripting / Networks / Engineering background